At LeCoop Truck & Trailer, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.
Information We Collect
We may collect the following types of information:
1. Personal Information You Provide
- Name
- Email address
- Phone number (including mobile number for SMS communications, if provided)
- SMS opt-in consent records (date, time, and method of consent)
- Messages or inquiries submitted through our contact form
2. Automatically Collected Information
When you browse our website, basic technical information may be collected, such as:
- IP address
- Browser type
- Device information
- Pages visited
This information helps us improve website performance and user experience.
How We Use Your Information
We may use your information to:
- Respond to your inquiries
- Provide customer support
- Send SMS text messages related to orders, deliveries, employment applications, and customer service (only if you have opted in)
- Improve our website and services
- Communicate important updates
- Maintain internal records and opt-in consent documentation
SMS Terms of Service & Mobile Information Privacy
Program Description
LeCoop Truck & Trailer operates an SMS text messaging program to communicate with customers, vendors, and job applicants. By opting in, you consent to receive SMS messages from LeCoop Truck & Trailer.
Types of Messages You May Receive
If you have consented to receive text messages from LeCoop Truck & Trailer, you may receive messages regarding:
- Order confirmations, updates, and status notifications
- Delivery updates and scheduling (for customers and vendors)
- Updates related to your employment application
- Customer service responses to your inquiries
- Account or service-related notifications
Message Frequency
Message frequency may vary based on your interaction with us. You will typically receive messages only in response to your inquiries or regarding active orders, deliveries, or applications.
Message & Data Rates
Message and data rates may apply according to your mobile carrier’s plan. LeCoop Truck & Trailer is not responsible for any charges from your carrier.
How to Opt In
You may opt in to receive SMS messages from LeCoop Truck & Trailer by:
- Checking the SMS consent box on any form on our website that collects a phone number
- Providing your phone number and submitting a form where SMS consent language is displayed
- Verbally providing consent during a phone call with a LeCoop Truck & Trailer representative
- Texting us directly to initiate a conversation
How to Opt Out
You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After replying STOP, you will receive a confirmation message and will no longer receive SMS messages from LeCoop Truck & Trailer unless you opt in again.
Help
For help or more information, reply HELP to any message, or contact us at:
- Phone: 561-271-6650
- Email: [email protected]
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or share your mobile phone number or SMS opt-in consent data with any third party for marketing purposes. Your mobile information is used solely to provide the services described above.
Supported Carriers
SMS messaging is available through major U.S. mobile carriers, including but not limited to AT&T, Verizon, T-Mobile, and Sprint. Carriers are not liable for delayed or undelivered messages.
Privacy Policy Acknowledgment
By opting in to receive SMS messages from LeCoop Truck & Trailer, you acknowledge that you have read and agree to the terms of this Privacy Policy, including this SMS Terms of Service section.
How We Protect Your Information
We use reasonable security measures to keep your data safe and prevent unauthorized access, loss, or misuse.
Cookies
Our website may use cookies or similar technologies to improve functionality and analyze website usage. You can adjust your browser settings to block cookies if you prefer.
Third-Party Services
We may use third-party tools (such as analytics or hosting providers). These services may collect non-identifiable technical data to help operate and improve the website.
We do not sell or share personal information for marketing.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
Your Rights
Depending on your region, you may have rights such as:
- Accessing your personal information
- Requesting corrections
- Requesting deletion
To make a request, contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
LeCoop Truck & Trailer
Email: [email protected]
Phone: 561-271-6650
Address: 15965 Westpark Ln, Ft. Pierce, FL 34945